How An Appraisal Can Make or Break a Sale

how an appraisal can make or break a sale

No home sale is every final until you get to settlement on possession day. That is a fact and explains why real estate signs say "Conditionally Sold" before being replaced with "Sold."

There's a lot that goes on after a buyer's offer is accepted by the seller. And a key factor in getting to closing day is the home appraisal by the lender.

When the appraised value of a home comes in below the contract price, it could cause the sale to fall through. No new home for the buyer and no final sale for the seller.

This does happen in Calgary despite (and even because of) the recent bidding wars over homes. Sometimes the price gets pushed up more than what the recent sales would suggest is the value of the home.

What can you -- as a buyer or seller -- do to prevent a low appraisal or, in the event of a low appraisal despite doing everything right, still have the sale go through? Read the strategies and insights below and prepare for one of the most important yet overlooked part of a home sale—the appraisal.

Home Appraisal 101

First, let’s discuss the basics of the appraisal process—what it is and why it’s a necessary step as part of a purchase.

A bank needs to make sure that the money they are lending for a home that is habitable, that and also that they are not lending more than the value of a home in case of the worst-case scenario, which is foreclosure.
In Canada it's more common for an appraisal to be done when it is a conventional mortgage, meaning that the buyer is putting 20% down or more. If the buyer is putting less than 20% down, then it would be an insured mortgage and the bank is less likely to do their own appraisal however the insurance company may choose to do their own appraisal. 

To that end, the bank will do their own analysis of the MLS by looking a comparable sales OR they will hire a licensed appraiser to visit the home and do two things. One, the appraiser needs to make sure the home is habitable and two, the appraiser tours the home to make notes about how it compares with the other homes that have recently sold nearby. These homes are called comparables or “comps” for short.

Then appraiser will look at the comparables (sales over the last six months) to help determine the current value of the home that someone is buying. The valuation is also based on market trends, supply and demand, time on market, and takes in consideration any extenuating factors such as upgrades or something like being on a higher floor or end unit.

Since it's never an "apple-to-apple" comparison, the appraiser will make adjustments to the appraisal for some features of a home -- a finished basement, a coveted view, updated appliances or HVAC systems. Remember, however, some improvements don't add as much value as you would like ... such as a new half bath, landscaping, etc.


For a condo unit, an appraiser will consider the number of units in the condominium community, how many are on the market and how many were sold. The most weight is given to homes that have sold in the same building since buildings are so different, even in the same neighborhood.


What a Buyer Can Do

If you've found a home you love but the appraisal comes in too low, you'll need to consider several options. Should you still purchase the home if the value is lower? Do you think the appraisal is not accurate in the current demand or the market? It's good to have a strategy in place.

Remember, the seller wants to sell their home. Even though they would love the higher contract price, they may have to renegotiate with you but most likely will appeal the low appraisal as a first course of action.

1) If you think the appraisal is flawed, you can challenge the appraisal. As a buyer, you now have the right to receive a copy of appraisals and computer valuations and other data.
2) Switch lenders to start over again with a new appraiser.
3) Save more money so you have more leeway in putting more down or making up the difference on a low appraisal if you truly want the home and there are other buyers in line to snap it up.
4) Work with the buyer to see if they will lower the price or help pay for some of the closing costs or any other costs.
5) Make sure your offer included an appraisal contingency so that you do have the option to exit the sale if it the value of the home is lower than the contract price. However, having this contingency may weaken your initial offer if it's a competitive market.

What a Seller Can Do

If an appraisal comes in lower than the contract price, it may mean the end of the sale with this particular buyer. However, there are steps you can take to help avoid this and to also move the sale along.

It might be worth the time to work with this buyer rather than start all over again, but you just might have to do that if many of these actions below don't work.

1) Provide details on any home improvements to the appraiser so nothing is missed. Your agent can contact the lender so they can connect with the appraiser who is hired to evaluate your home.
2) Ask to review the appraisal to see if any adjustments were made, especially if you submitted information to the appraiser. A lender has to comply with the request within 30 days.
3) Appeal the appraisal for a reconsideration of the value of the home. Provide the comparables you and your agent think represent the home’s value better and why. You will need to show any discrepancies between the appraisal and any improvements or unique features of the home.
4) Ask for another appraisal, but you would have to pay for it.
5) Ask the buyers if they are willing or able to pay for the higher contract price and make up the difference themselves. Some buyers may be willing or able to make a larger down payment. If it's a tight market, the buyers may feel the pressure to pay since there could be another buyer in line who is able and willing.
6) Renegotiate with the buyer and to offer a lower price or off some other incentive such as paying for closings costs. If you don't have any other potential buyers, you may need to make such accommodations so that the sale does go through.
7) If you've got an all cash buyer in the mix, you won't have to deal with a bank or appraisals at all. That's a big plus as a seller.

As you can see, a lot goes on “behind the scenes” during the appraisal. The good news is that both buyers and sellers have options to continue the sale if the appraisal comes in too.

This part of the home buying process can feel mysterious and overwhelming, but that’s what I’m here for! Email me here and we can talk more about it so you understand things fully. It’s never too early to start! Plus, understanding the process makes moving forward a whole lot less nerve-racking once you are ready. I’m looking forward to hearing from you and helping you.  
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